Auto Body Repair

Your car does much more than get you from point A to point B. Your car has character – it has taken you on adventures both near and far; road trips, first dates, family vacations. Having something happen to your car can be nothing short of an absolute tragedy. We at Custom Auto Body Inc. understand what a significant role your vehicle plays in your life and know how inconvenient it can be to be car-less. Rest assured, if you’ve recently been in a collision, our team is determined to restore your car back to its original, showroom condition with the utmost efficiency.

We at Custom Auto Body Inc. get asked a lot of questions and we are happy to share our knowledge! Here are some of the most frequently asked questions:

Do all major auto insurers accept your company?

Yes. Custom Auto Body Inc. is approved by all major insurance companies. The damage to your vehicle has already given you enough to deal with. We will work directly with your insurer, handling all the paperwork and billing.

Mixing Station

On-site color matching is done from our location. We use only high performance paint with advanced water-based technology.

My insurance company recommended body shops to use, do I need to bring my car there?

No. Your insurer may have given you a list of auto body repair shops to use, but that does not mean you are limited to those options. It is always your choice to where you bring your car. In many cases your insurance company will “steer” you towards the cheapest price without considering the quality of the work.

The person who hit me does not want to go through insurance, is that ok?

As is common with small accidents, the person responsible for the collision does not want to go through insurance and would rather pay for the damage upfront to keep their premium from going up. This is perfectly fine, but keep in mind, that there will be no guarantee that there will be more money in the future if further repairs are needed as a result of this accident. Your insurance company will stay with you every step of the way to make sure all repairs are done properly and to your satisfaction.

Can you match the paint color?

Ask about our basic and premium paint packages that come with full warranties. Combine paint repair with other services from auto glass and professional dent repair to specialty finishing and graphics.

Do you repair both mechanical and structural damage?

Of course. Our certified mechanics are experienced with all facets of auto repair, from wheel alignments to suspension work, from frame repair to computerized color matching.

Do you offer courtesy cars?

Certainly. We are more than happy to provide you with an alternative mode of transportation while your vehicle is being repaired. Custom Auto Body Inc. offers a wide variety of courtesy cars that are sure to meet the needs and suit the tastes of all of our Milan clients.

Those are the answers to some of the questions we get, if you have more questions don’t hesitate to give us a call or stop by Custom Auto Body Inc. today. We are happy to answer any questions you may have. Trust that our years of experience and expansive knowledge of a variety of automobiles will guide you to the right solution.